FAQ

Items that are not readily available are optioned to be ordered. Generally orders take between 4-6 weeks for production. However, some items are frequently reordered and may arrive sooner. Please refer to item descriptions for order time. If you require the item at a sooner date please contact service@maitredediamant.com

All products are shipped through Fedex and you will receive a tracking number for corresponding packages to track.

Items do not come with GIA certification unless it is a Maitre D’ one-of-one and is specifically requested. If you would like an item to be appraised please reach out to us at service@maitredediamant.com and we would be happy to complete this request

All items are able to be returned or exchanged. Refunds must be within 14 days and exchanges within 30 days. We reserve the right to deny product returns if items have visible signs of wear or are damaged.